Terms & Conditions

Effective Date: [2/22/26]

By accessing this website, placing an order, or booking services with Lip Smackin’ BBQ, you agree to the following Terms & Conditions. Please read them carefully before using our services.

Use of Website

This website is intended to provide information about Lip Smackin’ BBQ’s services and allow users to place orders or submit inquiries. By using this site, you agree to use it for lawful purposes only and not to engage in any activity that could harm or interfere with its operation.

Lip Smackin’ BBQ reserves the right to update, modify, or discontinue any aspect of the website at any time without notice.

Catering Services

All catering services are subject to availability and scheduling confirmation. Menu offerings and pricing may vary depending on event details.

Clients are responsible for providing accurate event information when requesting services. Any changes to event details must be communicated as soon as possible. Lip Smackin’ BBQ is not responsible for delays or issues resulting from incorrect or incomplete information provided by the client.

Deposits for catering services may be required to secure event dates and may be non-refundable once preparation has begun.

Online Orders & Product Availability

Products offered through our online store are subject to availability. Lip Smackin’ BBQ reserves the right to limit quantities or cancel orders due to inventory shortages, pricing errors, or other unforeseen circumstances.

We make every effort to ensure product descriptions and pricing are accurate; however, errors may occasionally occur. Lip Smackin’ BBQ reserves the right to correct any errors and adjust or cancel orders if necessary.

Payment Terms

All payments made through our website are securely processed by third-party payment providers, including Square.

Lip Smackin’ BBQ does not store or have direct access to your full credit or debit card information. Orders are not confirmed until payment has been successfully processed.

Order Fulfillment

Preparation and fulfillment times may vary depending on product availability and order volume. Customers are responsible for providing accurate billing and shipping information when placing orders.

Lip Smackin’ BBQ is not responsible for delays caused by incorrect address details or failure to retrieve pickup orders in a timely manner.

Refunds & Returns

Due to the nature of consumable food products, all sales of sauces, rubs, and other food items are generally considered final.

Refunds or replacements may be considered on a case-by-case basis for orders that are incorrect, damaged, or compromised at the time of pickup or delivery. Customers must report any issues promptly upon receipt of their order.

Lip Smackin’ BBQ reserves the right to determine refund eligibility at its sole discretion.

Customer Accounts

Customers may create an account to manage orders and personal information. Users are responsible for maintaining the confidentiality of their account login credentials.

Lip Smackin’ BBQ is not responsible for unauthorized account access resulting from user negligence or failure to safeguard login information.

Food Safety & Dietary Responsibility

Lip Smackin’ BBQ prepares food using a variety of ingredients that may include common allergens such as dairy, gluten, or other potential allergens.

Customers are responsible for informing us of any dietary restrictions or food allergies prior to ordering or booking services. Lip Smackin’ BBQ is not liable for allergic reactions or sensitivities resulting from undisclosed dietary concerns.

Additionally, Lip Smackin’ BBQ is not responsible for the safety or quality of food once it has been delivered or picked up and stored by the customer.

Limitation of Liability

Lip Smackin’ BBQ shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or products.

This includes but is not limited to:

  • Allergic reactions

  • Improper food storage after pickup or delivery

  • Delays caused by inaccurate customer-provided information

  • Third-party payment processing interruptions

Intellectual Property

All content on this website, including logos, images, product descriptions, and branding, is the property of Lip Smackin’ BBQ and may not be copied, reproduced, or distributed without prior written permission.

Policy Updates

Lip Smackin’ BBQ reserves the right to update or modify these Terms & Conditions at any time. Changes will be reflected on this page with an updated effective date.